Your Development
At Sky, we believe empowering everyone with the right skills and knowledge is essential to developing thriving, inclusive and high-performing teams. That’s why we have several development offerings available to you.

We understand your time is precious and choosing the right development option can be confusing as there's so much on offer at Sky! This page will list all available programs and clearly separate the Group-led (Sky-wide) initiatives from those tailored specifically for CSG, so you can easily find what suits your needs.
Development for all
Leaders
Senior Leaders
Professional
Career
Mentoring

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Evolve at Sky
Learning for everyone

Fancy growing a new skill, something that will help you stay relevant and support potential future progression?

New content

Lead at Sky
Leader development

Lights, Camera, Leadership
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CSG Leader Development programme

Empower Management Programme
Leader development

Unlocking potential, transforming teams

Sky-wide Manager development content on Sky Learn

Manager Development
Leader development

Learn and be curious

Sky-wide Manager development content on Sky Learn

Leader Development Channel
Senior leader development

Learn and be curious

Sky-wide Manager development content on Sky Learn

School of Customer Excellence
Professional development

We’ve teamed up with the Institute of Customer Service to offer you the chance to gain an accreditation for your current role.

First Impressions
Professional development

If you’re in a customer service facing role,  First Impressions is designed to help you develop a mindset of a customer service professional.

Coaching for Service Excellence
Professional development

Coaching for Service Excellence will help you learn more about coaching frameworks and how to apply those to coach, develop & motivate others.

Apprenticeships
Professional development

Apprenticeships are a great way to develop yourself and gain a professional qualification while in role.

My Career
Career development

Your one stop shop for tools, hints and tips to shape your career journey at Sky. It’s an online tool, available on Sky Learn, helping you to kickstart and build your career.

Fresh Perspectives
Mentoring

Mentoring at Sky is your ticket to unlocking boundless potential, whether you're looking to be a mentor or a mentee.

Learning strategy
Careers in Learning
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