In today’s dynamic world,
staying ahead is more than a choice;
it’s essential.

Evolve is a blend of digital pathways, virtual workshops, and masterclasses, all created to
help you stay ahead of the curve and develop skills to set you up for future success.

What does this mean in CSG?

Through extensive research, we’ve looked at what we do in CSG and external insights on the future of work.
CSG has identified ten priority skills people need most to get you ready for the future.

These Future Skills are relevant to everyone and transferrable to different roles.

We’re introducing these future skills through Evolve. You’ll find content to suit your current skill level.
We’re kicking off with skills that help you grow and develop as a person.

Check out our Better Self Skills below.

Better Self Skills

Strategic Vision & Big Picture Thinking
Ensure that your individual and team goals line up with Sky’s vision and future focus.
‍Storytelling
Discover how to make complex or challenging information more accessible and memorable, tailoring these messages to your audience.
Resilience
Enhance your ability to cope with change and adapt to new processes, systems, products etc.

Goal Setting
Build a framework for personal and professional development, ensuring that you stay on track and hit targets set.
Self-Awareness
Develop a deeper understanding of your thoughts, emotions, behaviours, strengths and weaknesses.
Embracing Feedback
Leverage feedback as a valuable tool to help you grow personally and professionally.

Relationship BuildingDevelop and nurture diverse relationships to help you achieve your goals.
Active Listening & Asking Good Questions
Have more deep and meaningful conversations, creating better working relationships, through fully
understanding someone’s message and asking good, open-ended questions.

Business Performance and Analytics
Continuous Improvement
Digital
Agile

Complex Customer Management
Customer Journey