Lead is a nine month development programme where you'll join a cohort of around 30 of your fellow leaders and embark on a transformative learning journey. Designed to revolutionise the way you lead. This is more than just a development programme — it's your leadership blockbuster.
The 2024 launch of Lead is available to our Sales Leaders in Contact Centres and Retail. We'll be looking to open this up to Service & Home Service in 2025. It's not currently open to our partner sites
Your journey is divided into three parts, each exciting series bursting with action-packed episodes,
focusing on the essential skills to elevate your leadership game.
Click each one to get a sneak peek into what’s in store.
Enhance your personal and professional development.
Build critical skills for effective leadership
and individual growth.
You'll grow knowledge and skills in these areas:
Foster an inclusive, trusting, and psychologically safe
environment for your team and drive high performance
and a thriving team environment.
You’ll explore:
Develop your strategic skills to equip you with
enhanced skills to drive business success.
You'll delve into these topics:
Click each one to get a sneak peek into what’s in store.
Your journey kicks off with an unmissable launch event,
setting the stage for what’s to come.
Enjoy a blend of self-guided digital content and engaging in-person development sessions,
where you’ll connect, collaborate, and learn alongside your programme cohort.
Plus, practical activities will help you apply new skills in the real world.
Start each series with handpicked digital content you can access whenever it suits you.
Our "read, watch, do" approach ensures you’re well-prepared for live, face-to-face Learning Bootcamps.
Dive deeper into key topics with your cohort during interactive sessions to give your brain a workout.
This is where theory meets practice and where your leadership muscles get the workout they need.
… think Joe Wicks for your brain cells (don’t worry, we’ll not work you too hard).
Keep the momentum going with practical challenges that reinforce your learning.
Connect with your cohort buddies to reflect, share, and strengthen your newfound skills.
After nine months of growth and discovery, we’ll wrap it all up with a celebration worthy of your achievements.
You’ll leave with an internal accreditation, laser-sharp skills, and the confidence to lead like never before.
